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Wir entwickeln yuuassist gemeinsam mit Ihnen und begleiten Sie von der Konzeption bis in den laufenden Betrieb.\u003C/p>",{"subblock_text_carousel_items_id":1249},{"id":577,"translations":1250},[1251],{"id":577,"subblock_text_carousel_items_id":577,"languages_code":28,"headline":1252,"content":1253},"\u003Cp>Nahtlose Anbindung an CRM & Helpdesk\u003C/p>","\u003Cp>Unser KI Telefonassistent ist schnittstellenoffen und lässt sich schnell und einfach an Ihre CRM- oder Ticketing-Systeme anbinden – für ein effizientes Arbeiten.\u003C/p>",{"subblock_text_carousel_items_id":1255},{"id":308,"translations":1256},[1257],{"id":308,"subblock_text_carousel_items_id":308,"languages_code":28,"headline":1258,"content":1259},"\u003Cp>\u003Cstrong>Skalierbar bei Anrufspitzen\u003C/strong>\u003C/p>","\u003Cp>Kein Angst vor plötzlichem, hohen Anrufaufkommen: Unser KI Telefonassistent lässt sich einfach skalieren und kann mehrere Gespräche gleichzeitig führen.\u003C/p>",{"subblock_text_carousel_items_id":1261},{"id":203,"translations":1262},[1263],{"id":203,"subblock_text_carousel_items_id":203,"languages_code":28,"headline":1264,"content":1265},"\u003Cp>Sicher & DSGVO-konform\u003C/p>","\u003Cp>Beim yuuassist KI Telefonassistenten setzen wir auf höchste Standards bei Datenschutz und Datensicherheit – selbstverständlich DSGVO-konform.\u003C/p>",[1267],{"id":378,"subblock_text_carousel_id":160,"languages_code":28,"image_alt":1268},"Junger Geschäftsmann mit Brille telefoniert mit Smartphone vor Sonnenuntergang",{"id":1270,"storage":1271,"filename_disk":1272,"filename_download":1273,"title":1274,"type":1275,"folder":1276,"uploaded_by":16,"created_on":1277,"modified_by":16,"modified_on":1278,"charset":70,"filesize":1279,"width":1280,"height":1281,"duration":70,"embed":70,"description":1282,"location":70,"tags":70,"metadata":1283,"focal_point_x":70,"focal_point_y":70,"tus_id":70,"tus_data":70,"uploaded_on":1284},"849ec355-312b-4c03-858f-3d429040dcb3","s3","849ec355-312b-4c03-858f-3d429040dcb3.webp","ai-voice-agent_hassan-ouajbir-unsplash Kopie.webp","Intro KI Telefonassistent","image/webp","5d8b59d6-e04f-490a-938c-cae1ea40faee","2026-01-12T15:14:45.727Z","2026-03-26T09:54:11.601Z","221852",2500,1667,"Hassan Ouajbir Unsplash",{},"2026-01-12T15:14:45.801Z",{"id":1286,"type":1287},164,"call-left",{"id":1090,"type":1289},"customer-service-2-line",{"id":1291,"type":1292},165,"smartphone-line",{"id":1294,"sort":36,"user_created":16,"date_created":1295,"user_updated":16,"date_updated":1296,"pages_id":1064,"collection":1228,"hide_block":24,"color_schema":1071,"hash":70,"item":1297},"bf5dac04-767f-4c68-a6ae-8e5927615943","2026-03-26T10:38:55.923Z","2026-04-08T12:25:32.852Z",{"id":1298,"sort":70,"is_sticky":25,"translations":1299,"buttons":1303,"subblocks":1304,"category":70},60,[1300],{"id":1301,"block_two_columns_id":1298,"languages_code":28,"headline":1302,"content":70},64,"\u003Ch2>Das bieten wir mit unserem KI Telefonassistenten\u003C/h2>",[],[1305,1315,1324,1333,1343],{"id":1306,"block_two_columns_id":1298,"collection":1307,"is_boxed":25,"sort":481,"hash":70,"item":1308},182,"subblock_text_image",{"id":1309,"translations":1310,"media":70},119,[1311],{"id":1312,"subblock_text_image_id":1309,"languages_code":28,"headline":1313,"content":1314,"image_alt":70,"media_description":70},124,"Professionelle Beratung & Begleitung\u2028","\u003Cp>Wir lassen Sie nicht allein: Als erfahrener Partner entwickeln wir gemeinsam mit Ihnen einen leistungsstarken KI Telefonassistenten und unterstützen Sie in allen Projektphasen – von der Konzeption bis zum laufenden Betrieb.\u003C/p>",{"id":1316,"block_two_columns_id":1298,"collection":1307,"is_boxed":25,"sort":273,"hash":70,"item":1317},183,{"id":1318,"translations":1319,"media":70},120,[1320],{"id":1321,"subblock_text_image_id":1318,"languages_code":28,"headline":1322,"content":1323,"image_alt":70,"media_description":70},125,"Natürliche Dialoge statt starrer Skripte","\u003Cp>Unser KI Telefonassistent führt Gespräche flüssig und menschlich: Er hört aktiv zu, fällt nicht ins Wort und bleibt flexibel, auch wenn Anrufer vom „Standardablauf“ abweichen.\u003C/p>",{"id":1325,"block_two_columns_id":1298,"collection":1307,"is_boxed":25,"sort":40,"hash":70,"item":1326},184,{"id":1327,"translations":1328,"media":70},121,[1329],{"id":1330,"subblock_text_image_id":1327,"languages_code":28,"headline":1331,"content":1332,"image_alt":70,"media_description":70},126,"Nahtlose Integration","\u003Cp>Dank seiner schnittstellenoffenen Architektur kann yuuassist via Webhook-Anbindung oder Rest API mühelos in Ihre bestehende, individuelle Infrastruktur eingebunden werden, z.B. Telefonanlage, CRM, Datenbank oder Terminkalender.\u003C/p>",{"id":1334,"block_two_columns_id":1298,"collection":1307,"is_boxed":25,"sort":1335,"hash":70,"item":1336},185,"4",{"id":1337,"translations":1338,"media":70},122,[1339],{"id":1340,"subblock_text_image_id":1337,"languages_code":28,"headline":1341,"content":1342,"image_alt":70,"media_description":70},127,"Erweiterte Analysen","\u003Cp>Wir liefern umfangreiche Auswertungen, Nutzerstatistiken und Gesprächsverfolgung in Echtzeit, damit Sie Verbesserungspotenziale gezielt erkennen. Mit diesen Insights entwickeln Sie Ihren KI Telefonassistenten laufend weiter und optimieren Dialoge.\u003C/p>",{"id":1344,"block_two_columns_id":1298,"collection":1307,"is_boxed":25,"sort":1345,"hash":70,"item":1346},186,"5",{"id":1347,"translations":1348,"media":70},123,[1349],{"id":1350,"subblock_text_image_id":1347,"languages_code":28,"headline":1351,"content":1352,"image_alt":70,"media_description":70},128,"KI & Rufnummern aus einer Hand","\u003Cp>Damit ein KI Telefonassistent Anrufe übernehmen kann, braucht es eine passende Rufnummer. Bei yuutel als Netzbetreiber bekommen Sie \u003Ca href=\"/telefonnummer-unternehmen\">internationale Business-Rufnummern\u003C/a> und \u003Ca href=\"/0800-nummern\">0800-Hotline-Nummern\u003C/a> mit vielen smarten Funktionen.\u003C/p>",{"id":1354,"sort":62,"user_created":16,"date_created":1355,"user_updated":16,"date_updated":1356,"pages_id":1064,"collection":1357,"hide_block":24,"color_schema":1229,"hash":70,"item":1358},"39c57b7e-50b5-4b5c-88b4-bbd8e7ec2b47","2026-03-26T10:38:55.968Z","2026-04-08T12:28:53.628Z","block_info_graphic",{"id":148,"translations":1359},[1360],{"id":83,"block_info_graphic_id":148,"languages_code":28,"content":1361,"image_alt_text":1362,"description":70,"headline":1363,"media":1364},"\u003Cp>Hinter einem KI Telefonassistenten, auch AI Voice Agent, steht ein Sprachmodell, das selbstständig Anrufe entgegennehmen und echte Dialoge führen kann. Die Technologie dahinter kombiniert automatische Spracherkennung, natürliche Sprachverarbeitung und Sprachsynthese.\u003C/p>\n\u003Cp>In der Praxis: Unser KI Telefonassistent nimmt ein Gespräch entgegen und wandelt das Gesprochene per \u003Cstrong>Spracherkennung (Speech-to-Text)\u003C/strong> in Text um.\u003C/p>\n\u003Cp>Diesen Text verarbeitet anschließend ein \u003Cstrong>KI-Sprachmodell (Large Language Model)\u003C/strong> – das „Gehirn“ des Voice Agents. Es versteht die Anfrage, leitet daraus die passende Antwort ab und formuliert sie als Text. Die notwendigen Informationen bezieht die KI aus der Grundanweisung und/oder einer individuellen Wissensdatenbank (Knowledge Base), die vom Unternehmen befüllt wird.\u003C/p>\n\u003Cp>Danach wird die Antwort per \u003Cstrong>Sprachsynthese (Text-to-Speech)\u003C/strong> wieder in Sprache umgewandelt und dem Anrufer in Echtzeit ausgegeben. Soll der KI Telefonassistent etwas „tun“, etwa einen Termin eintragen, Daten abfragen oder ein Ticket erstellen, führt er die passenden \u003Cstrong>Aktionen\u003C/strong> in angebundenen Systemen aus und nutzt deren Ergebnisse in der Antwort.\u003C/p>","Infografik So funktioniert ein KI Telefonassistent","\u003Ch2>Was ist ein KI Telefonassistent?\u003C/h2>",{"id":1365,"storage":1271,"filename_disk":1366,"filename_download":1367,"title":1368,"type":1369,"folder":1370,"uploaded_by":16,"created_on":1371,"modified_by":16,"modified_on":1372,"charset":70,"filesize":1373,"width":70,"height":70,"duration":70,"embed":70,"description":70,"location":70,"tags":70,"metadata":70,"focal_point_x":70,"focal_point_y":70,"tus_id":70,"tus_data":70,"uploaded_on":1374},"cd65a704-c302-4497-9350-e7ecf95173de","cd65a704-c302-4497-9350-e7ecf95173de.svg","ki-telefonassistent_infografik_yuutel.svg","KI Telefonassistent Infografik","image/svg+xml","b682df9d-2db4-4086-9d72-02cebac5523b","2026-03-26T10:39:17.247Z","2026-03-26T10:39:28.445Z","156824","2026-03-26T10:39:17.301Z",{"id":1376,"sort":65,"user_created":16,"date_created":1377,"user_updated":16,"date_updated":1378,"pages_id":1064,"collection":1228,"hide_block":24,"color_schema":1071,"hash":70,"item":1379},"b8628ab3-471b-4436-a052-10c579eacda8","2026-03-26T11:11:17.560Z","2026-04-08T12:48:55.504Z",{"id":1380,"sort":70,"is_sticky":25,"translations":1381,"buttons":1384,"subblocks":1385,"category":70},61,[1382],{"id":832,"block_two_columns_id":1380,"languages_code":28,"headline":1383,"content":70},"\u003Ch2>So setzen wir yuuassist gemeinsam um\u003C/h2>",[],[1386],{"id":1387,"block_two_columns_id":1380,"collection":1388,"is_boxed":24,"sort":481,"hash":70,"item":1389},188,"subblock_cards",{"id":191,"display_as_numbered_list":25,"boxed_one_column":24,"items":1390,"translations":1438},[1391,1400,1408,1416,1424,1431],{"subblock_cards_items_id":1392},{"id":1393,"headline_type":1394,"sort":70,"translations":1395},142,"small",[1396],{"id":1397,"subblock_cards_items_id":1393,"languages_code":28,"content":1398,"headline":1399},146,"\u003Cp>In einem Erstgespräch beraten wir Sie ausführlich und klären Ihre Ziele, Abläufe und Wünsche. Danach erhalten Sie ein passgenaues Angebot.\u003C/p>","\u003Ch3>Anforderungen besprechen\u003C/h3>",{"subblock_cards_items_id":1401},{"id":1402,"headline_type":1394,"sort":70,"translations":1403},143,[1404],{"id":1405,"subblock_cards_items_id":1402,"languages_code":28,"content":1406,"headline":1407},147,"\u003Cp>Nach Ihrer Bestellung führen wir Sie in einer Schulung durch die Plattform und zeigen die wichtigsten Funktionen. Dazu bekommen Sie unser Cookbook als Leitfaden.\u003C/p>","\u003Ch3>yuuassist kennenlernen\u003C/h3>",{"subblock_cards_items_id":1409},{"id":1410,"headline_type":1394,"sort":70,"translations":1411},144,[1412],{"id":1413,"subblock_cards_items_id":1410,"languages_code":28,"content":1414,"headline":1415},148,"\u003Cp>In einem gemeinsamen Design-Gespräch entwickeln wir das Konzept für Ihren Anwendungsfall, inklusive Gesprächslogik und Übergaben.\u003C/p>","\u003Ch3>Lösungsdesign\u003C/h3>",{"subblock_cards_items_id":1417},{"id":1418,"headline_type":1394,"sort":70,"translations":1419},145,[1420],{"id":1421,"subblock_cards_items_id":1418,"languages_code":28,"content":1422,"headline":1423},149,"\u003Cp>Sie testen Ihren KI Telefonassistenten in Ruhe. Feedback, Feinschliff und Zusatzwünsche setzen wir im nächsten Schritt gezielt um.\u003C/p>","\u003Ch3>Testen & optimieren\u003C/h3>",{"subblock_cards_items_id":1425},{"id":1405,"headline_type":1394,"sort":70,"translations":1426},[1427],{"id":1428,"subblock_cards_items_id":1405,"languages_code":28,"content":1429,"headline":1430},151,"\u003Cp>Wir richten yuuassist gemeinsam ein und definieren Aufgaben, Ziele und wichtige Hintergrundinfos. Außerdem legen wir Stimme, Begrüßung, Tonalität und Sprechstil fest und setzen das Routing auf.\u003C/p>","\u003Ch3>Konfigurieren\u003C/h3>",{"subblock_cards_items_id":1432},{"id":1397,"headline_type":1394,"sort":70,"translations":1433},[1434],{"id":1435,"subblock_cards_items_id":1397,"languages_code":28,"content":1436,"headline":1437},150,"\u003Cp>Nach dem finalen Feintuning geht Ihr KI Telefonassistent live. Und wenn danach noch Fragen auftauchen, sind wir weiterhin für Sie da.\u003C/p>","\u003Ch3>Ihr KI Telefonassistent ist live!\u003C/h3>",[1439],{"id":424,"subblock_cards_id":191,"languages_code":28,"headline":70,"text":70,"media_alt":70,"media_description":70,"media":70},{"id":1441,"sort":103,"user_created":16,"date_created":1442,"user_updated":16,"date_updated":1443,"pages_id":1064,"collection":1444,"hide_block":24,"color_schema":1229,"hash":70,"item":1445},"814327ba-6891-45af-95f1-b91ad2b9af20","2026-03-26T11:29:46.615Z","2026-04-08T12:48:55.584Z","block_product_carousel",{"id":378,"is_carousel":25,"items":1446,"translations":1498,"category":70,"button":70},[1447,1457,1468,1478,1489],{"block_product_carousel_items_id":1448},{"id":865,"color":1071,"visual":1449,"sort":70,"translations":1450,"category":1454,"button":70,"svg":70},"visual-21",[1451],{"id":924,"block_product_carousel_items_id":865,"languages_code":28,"text":1452,"headline":1453},"\u003Cp>Der KI Telefonassistent nimmt den Anruf automatisch entgegen und begrüßt den Anrufer mit einer passenden Stimme und Tonalität  – z. B. „Willkommen beim Kundenservice. Wie kann ich Ihnen helfen?“\u003C/p>","\u003Ch3>Anrufannahme & Begrüßung\u003C/h3>",{"color":372,"id":373,"sort":70,"color_dark":374,"color_light":375,"color_lighter":375,"color_lightest":375,"translations":1455},[1456],{"id":378,"categories_id":373,"languages_code":28,"title":379},{"block_product_carousel_items_id":1458},{"id":869,"color":1459,"visual":1460,"sort":70,"translations":1461,"category":1465,"button":70,"svg":70},"lighter","visual-08",[1462],{"id":928,"block_product_carousel_items_id":869,"languages_code":28,"text":1463,"headline":1464},"\u003Cp>Die gesprochene Sprache wird per Speech-to-Text in Text umgewandelt. Störende Hintergrundgeräusche blendet der Telefonassistent aus und hakt nach, wenn er etwas nicht verstanden hat.\u003C/p>","\u003Ch3>Zuhören & sicher verstehen\u003C/h3>",{"color":372,"id":373,"sort":70,"color_dark":374,"color_light":375,"color_lighter":375,"color_lightest":375,"translations":1466},[1467],{"id":378,"categories_id":373,"languages_code":28,"title":379},{"block_product_carousel_items_id":1469},{"id":733,"color":1074,"visual":1470,"sort":70,"translations":1471,"category":1475,"button":70,"svg":70},"visual-16",[1472],{"id":1040,"block_product_carousel_items_id":733,"languages_code":28,"text":1473,"headline":1474},"\u003Cp>Das Kundenanliegen wird blitzschnell interpretiert und eine passende Antwort dazu generiert. Dabei nutzt der KI Telefonassistent Ihre angebundenen Datenquellen, zum Beispiel FAQs und Wissensdatenbanken, und greift bei Bedarf über Schnittstellen auch auf CRM & Co. zu.\u003C/p>","\u003Ch3>Richtig reagieren\u003C/h3>",{"color":372,"id":373,"sort":70,"color_dark":374,"color_light":375,"color_lighter":375,"color_lightest":375,"translations":1476},[1477],{"id":378,"categories_id":373,"languages_code":28,"title":379},{"block_product_carousel_items_id":1479},{"id":737,"color":1480,"visual":1481,"sort":70,"translations":1482,"category":1486,"button":70,"svg":70},"lightest","visual-01",[1483],{"id":435,"block_product_carousel_items_id":737,"languages_code":28,"text":1484,"headline":1485},"\u003Cp>Die Antwort wird wieder in natürlicher Sprache ausgegeben. Je nach Kontext übernimmt der KI Telefonassistent die nächsten Schritte: Er fragt Details ab (z. B. Name, Kundennummer, Anliegen), übergibt das Gespräch an Mitarbeitende oder erstellt über angebundene Systeme automatisch ein Ticket.\u003C/p>","\u003Ch3>Antwort geben\u003C/h3>",{"color":372,"id":373,"sort":70,"color_dark":374,"color_light":375,"color_lighter":375,"color_lightest":375,"translations":1487},[1488],{"id":378,"categories_id":373,"languages_code":28,"title":379},{"block_product_carousel_items_id":1490},{"id":404,"color":1071,"visual":1481,"sort":70,"translations":1491,"category":1495,"button":70,"svg":70},[1492],{"id":588,"block_product_carousel_items_id":404,"languages_code":28,"text":1493,"headline":1494},"\u003Cp>Auf Wunsch erhalten Sie nach Gesprächsende automatisch eine E-Mail mit Transkript und kurzer Zusammenfassung der wichtigsten Punkte.\u003C/p>","\u003Ch3>Zusammenfassung per E-Mail\u003C/h3>",{"color":372,"id":373,"sort":70,"color_dark":374,"color_light":375,"color_lighter":375,"color_lightest":375,"translations":1496},[1497],{"id":378,"categories_id":373,"languages_code":28,"title":379},[1499],{"id":160,"block_product_carousel_id":378,"languages_code":28,"headline":1500},"\u003Ch2>So läuft ein Anruf ab\u003C/h2>",{"id":1502,"sort":110,"user_created":16,"date_created":1503,"user_updated":16,"date_updated":1504,"pages_id":1064,"collection":1228,"hide_block":24,"color_schema":1071,"hash":70,"item":1505},"7c081a76-8fdb-4ff3-9398-30e2f482ee31","2026-03-26T12:17:57.309Z","2026-04-08T13:02:00.299Z",{"id":1506,"sort":70,"is_sticky":25,"translations":1507,"buttons":1510,"subblocks":1511,"category":70},62,[1508],{"id":836,"block_two_columns_id":1506,"languages_code":28,"headline":1509,"content":70},"\u003Ch2>Die beliebtesten Anwendungsfälle mit yuuassist\u003C/h2>",[],[1512,1520,1528,1536,1544,1552],{"id":1513,"block_two_columns_id":1506,"collection":1307,"is_boxed":25,"sort":481,"hash":70,"item":1514},189,{"id":1312,"translations":1515,"media":70},[1516],{"id":1517,"subblock_text_image_id":1312,"languages_code":28,"headline":1518,"content":1519,"image_alt":70,"media_description":70},129,"FAQ automatisch beantworten","\u003Cp>Der Telefonassistent beantwortet einfache, wiederkehrende Fragen direkt im Gespräch, basierend auf Ihren Inhalte. Durch die Anbindung einer Wissensdatenbank liefert der Telefonassistent kontextbezogene Antworten und reduziert Rückfragen sowie unnötige Weiterleitungen.\u003C/p>",{"id":1521,"block_two_columns_id":1506,"collection":1307,"is_boxed":25,"sort":273,"hash":70,"item":1522},190,{"id":1321,"translations":1523,"media":70},[1524],{"id":1525,"subblock_text_image_id":1321,"languages_code":28,"headline":1526,"content":1527,"image_alt":70,"media_description":70},130,"Anrufe einordnen und richtig weiterleiten","\u003Cp>Statt „Drücken Sie 1, 2 oder 3“ fragt der KI Telefonassistent offen nach dem Anliegen des Anrufers. Er erkennt den Anrufgrund, ordnet den Anruf vor und leitet ihn gezielt an die richtige Stelle weiter – schnell, natürlich und ohne Tastendrücken.\u003C/p>",{"id":1529,"block_two_columns_id":1506,"collection":1307,"is_boxed":25,"sort":40,"hash":70,"item":1530},191,{"id":1330,"translations":1531,"media":70},[1532],{"id":1533,"subblock_text_image_id":1330,"languages_code":28,"headline":1534,"content":1535,"image_alt":70,"media_description":70},131,"Einfache Support-Anfragen beantworten","\u003Cp>Einfache Anfragen löst der KI Telefonassistent automatisiert, komplexere Fälle leitet er intelligent an Ihr Team weiter. Mit Anbindungen an Jira, CRMs & Co. kann er Kundennummern abfragen, Auskunft zum Lieferstatus erteilen, Informationen ergänzen und Tickets erstellen.\u003C/p>",{"id":1537,"block_two_columns_id":1506,"collection":1307,"is_boxed":25,"sort":1335,"hash":70,"item":1538},192,{"id":1340,"translations":1539,"media":70},[1540],{"id":1541,"subblock_text_image_id":1340,"languages_code":28,"headline":1542,"content":1543,"image_alt":70,"media_description":70},132,"24/7 Telefonzentrale, die nichts verpasst","\u003Cp>Der KI Telefonassistent nimmt Anrufe rund um die Uhr entgegen, erfasst Kundendaten und Anliegen, notiert Rückrufwünsche, transkribiert das Gespräch und sendet die Infos per E-Mail an Ihr Team. \u003C/p>",{"id":1545,"block_two_columns_id":1506,"collection":1307,"is_boxed":25,"sort":1345,"hash":70,"item":1546},193,{"id":1350,"translations":1547,"media":70},[1548],{"id":1549,"subblock_text_image_id":1350,"languages_code":28,"headline":1550,"content":1551,"image_alt":70,"media_description":70},133,"Termine vereinbaren oder verschieben","\u003Cp>Der KI Telefonassistent kann Termine während des Gesprächs automatisch buchen, verschieben oder stornieren. Über Webhooks und Schnittstellen lässt er sich mit nahezu jedem Kalender- oder Termintool verbinden – ideal für Praxen, Werkstätten und alle, die viele Termine koordinieren.\u003C/p>",{"id":1553,"block_two_columns_id":1506,"collection":1307,"is_boxed":25,"sort":1554,"hash":70,"item":1555},194,"6",{"id":1517,"translations":1556,"media":70},[1557],{"id":394,"subblock_text_image_id":1517,"languages_code":28,"headline":1558,"content":1559,"image_alt":70,"media_description":70},"Reklamationen & Beschwerden aufnehmen","\u003Cp>yuuassist erfasst Reklamationen strukturiert im Gespräch und leitet diese direkt an die zuständige Stelle weiter. Außerdem kann der KI Telefonassistent zu Garantiefällen Auskunft geben oder den aktuellen Reparaturstatus abfragen – damit Ihre Kund:innen so rasch wie möglich Antworten bekommen.\u003C/p>",{"id":1561,"sort":123,"user_created":16,"date_created":1562,"user_updated":16,"date_updated":1563,"pages_id":1064,"collection":1564,"hide_block":24,"color_schema":1229,"hash":1565,"item":1570},"b7fceae9-0460-450b-b8f8-7409572d5ca4","2026-03-26T12:17:57.469Z","2026-04-08T13:11:18.819Z","block_integrations",{"id":1122,"sort":70,"identifier":1566,"used_in":1567,"translations":1568},"/ki-telefonassistent / block_integrations / integrationen",[],[1569],{"id":1122,"hash_id":1122,"languages_code":28,"hash":1123,"title":1124},{"id":577,"translations":1571,"companies":1574,"items":1625,"button":70},[1572],{"id":203,"block_integrations_id":577,"languages_code":28,"headline":1573},"\u003Ch2>Integrationen – Mit vielen Systemen perfekt kompatibel\u003C/h2>",[1575,1584,1593,1602,1609,1617],{"companies_id":1576},{"id":1577,"company":1578,"link":70,"logo":1579,"sort":70,"translations":1580},159,"zapier","6038c892-15e7-40b7-a1d3-d8d4055ff883",[1581],{"id":1582,"companies_id":1577,"languages_code":28,"logo_alt_text":1583},152,"zapier Logo",{"companies_id":1585},{"id":1586,"company":1587,"link":70,"logo":1588,"sort":70,"translations":1589},160,"n8n","47e20e1c-0cf3-426f-81f1-d3e5d3a5d561",[1590],{"id":1591,"companies_id":1586,"languages_code":28,"logo_alt_text":1592},153,"n8n Logo",{"companies_id":1594},{"id":1595,"company":1596,"link":70,"logo":1597,"sort":70,"translations":1598},161,"make.com","f774c21f-4eb3-4e4c-8a71-7cc23075df9c",[1599],{"id":1600,"companies_id":1595,"languages_code":28,"logo_alt_text":1601},154,"make.com Logo",{"companies_id":1603},{"id":924,"company":1604,"link":70,"logo":1605,"sort":70,"translations":1606},"Salesforce","c5764bd2-b1c6-42a4-a344-dc34c1a81db1",[1607],{"id":869,"companies_id":924,"languages_code":28,"logo_alt_text":1608},"Salesforce Logo",{"companies_id":1610},{"id":1090,"company":1611,"link":70,"logo":1612,"sort":70,"translations":1613},"Atlassian","aee1cdad-1af2-4aee-8487-6f6ea3f585ae",[1614],{"id":1615,"companies_id":1090,"languages_code":28,"logo_alt_text":1616},156,"Atlassian Logo",{"companies_id":1618},{"id":393,"company":1619,"link":70,"logo":1620,"sort":70,"translations":1621},"Microsoft Power Automate","2d221221-d240-48bb-9d8e-e9c2a56e4129",[1622],{"id":1623,"companies_id":393,"languages_code":28,"logo_alt_text":1624},155,"Microsoft Power Automate Logo",[1626,1632,1638],{"block_integrations_items_id":1627},{"id":192,"show_footnote_icon":24,"translations":1628},[1629],{"id":887,"block_integrations_items_id":192,"languages_code":28,"content":1630,"footnote":70,"headline":1631},"\u003Cp>Über Webhooks (HTTP-Schnittstellen) tauscht der KI Telefonassistent Daten in Echtzeit mit Drittsystemen aus. So kann er Informationen abrufen oder übergeben, z. B. Kunden- oder Bestellnummern, und dadurch Prozesse wie Statusabfragen oder Ticket-Erstellung direkt im Gespräch unterstützen. Der Webhook-Endpunkt wird in unserer AI-Plattform hinterlegt und konfiguriert.\u003C/p>","\u003Ch3>Webhooks\u003C/h3>",{"block_integrations_items_id":1633},{"id":259,"show_footnote_icon":24,"translations":1634},[1635],{"id":410,"block_integrations_items_id":259,"languages_code":28,"content":1636,"footnote":70,"headline":1637},"\u003Cp>Mit der REST API integrieren Sie den KI Telefonassistenten strukturiert in Ihre Systemlandschaft. Sie können Ihre Telefonassistenten verwalten, Gesprächsdaten abrufen sowie Aktionen automatisieren (z. B. E-Mail-Versand nach dem Gespräch). Zusätzlich lassen sich eigene Funktionen anbinden und externe Systeme gezielt ansteuern – ideal für individuelle, robuste Integrationen.\u003C/p>","\u003Ch3>REST API\u003C/h3>",{"block_integrations_items_id":1639},{"id":295,"show_footnote_icon":24,"translations":1640},[1641],{"id":695,"block_integrations_items_id":295,"languages_code":28,"content":1642,"footnote":70,"headline":1643},"\u003Cp>Möchten Patient:innen telefonisch einen Termin in Ihrer Praxis vereinbaren, kann der KI Telefonassistent über die samedi-Integration automatisch freie Termine abfragen und Buchungen in Echtzeit in Ihrem Online-Kalender eintragen. Anfragen werden im Gespräch verarbeitet, passende Zeit-Slots sofort gefunden und auf Wunsch direkt gebucht – vollautomatisch und rund um die Uhr.\u003C/p>","\u003Ch3>samedi Online-Terminkalender\u003C/h3>",{"id":1645,"sort":148,"user_created":16,"date_created":1646,"user_updated":16,"date_updated":1647,"pages_id":1064,"collection":1648,"hide_block":24,"color_schema":1071,"hash":1649,"item":1654},"742a5f3a-5383-4497-bb01-845337073fef","2026-03-26T13:18:58.884Z","2026-04-08T13:11:18.856Z","block_functionalities",{"id":1100,"sort":70,"identifier":1650,"used_in":1651,"translations":1652},"/ki-telefonassistent / block_functionalities / funktionen",[],[1653],{"id":1100,"hash_id":1100,"languages_code":28,"hash":1101,"title":1102},{"id":295,"sort":70,"translations":1655,"info_items":1658,"items":1659,"button":70},[1656],{"id":295,"block_functionalities_id":295,"languages_code":28,"headline":1657,"is_sticky":24,"has_extended_columns":25,"use_images":25},"\u003Ch2>Die Funktionen für Ihren KI Telefonassistenten im Überblick\u003C/h2>",[],[1660,1667,1674,1682,1689,1697,1704,1711],{"id":1347,"block_functionalities_id":295,"sort":13,"functionalities_id":1661},{"id":1418,"status":21,"sort":70,"user_created":16,"date_created":1662,"user_updated":70,"date_updated":70,"show_category_icon":24,"translations":1663,"category":70},"2026-03-26T13:18:58.607Z",[1664],{"id":1418,"functionalities_id":1418,"languages_code":28,"name":1665,"content":1666,"footnote":70,"show_footnote_icon":24,"infobox_content":70,"image_alt":70,"show_footnote":24,"claim":70,"media_shadow":24,"media_aside":70,"aside_image_alt":70,"cta":70,"media":70},"\u003Cp>VIP-/Block-Listen\u003C/p>","\u003Cp>Steuern Sie gezielt den Zugriff auf Ihren Telefonassistenten: Nummern auf der VIP-Liste werden bevorzugt behandelt, Nummern auf der Blockliste zuverlässig gesperrt.\u003C/p>",{"id":1312,"block_functionalities_id":295,"sort":31,"functionalities_id":1668},{"id":1397,"status":21,"sort":70,"user_created":16,"date_created":1669,"user_updated":70,"date_updated":70,"show_category_icon":24,"translations":1670,"category":70},"2026-03-26T13:18:58.642Z",[1671],{"id":1397,"functionalities_id":1397,"languages_code":28,"name":1672,"content":1673,"footnote":70,"show_footnote_icon":24,"infobox_content":70,"image_alt":70,"show_footnote":24,"claim":70,"media_shadow":24,"media_aside":70,"aside_image_alt":70,"cta":70,"media":70},"\u003Cp>Anrufverteilung\u003C/p>","\u003Cp>Legen Sie fest, wie jeder x-te Anruf behandelt werden soll. Optional kann vor dem Weiterleiten oder Auflegen eine kurze Hinweisansage abgespielt werden.\u003C/p>",{"id":1321,"block_functionalities_id":295,"sort":43,"functionalities_id":1675},{"id":1405,"status":21,"sort":70,"user_created":16,"date_created":1676,"user_updated":16,"date_updated":1677,"show_category_icon":24,"translations":1678,"category":70},"2026-03-26T13:18:58.670Z","2026-04-08T13:06:54.892Z",[1679],{"id":1405,"functionalities_id":1405,"languages_code":28,"name":1680,"content":1681,"footnote":70,"show_footnote_icon":24,"infobox_content":70,"image_alt":70,"show_footnote":24,"claim":70,"media_shadow":24,"media_aside":70,"aside_image_alt":70,"cta":70,"media":70},"\u003Cp>Premium-Stimmen\u003C/p>","\u003Cp>Verleihen Sie Ihrem Telefonassistenten eine extrem natürliche KI-Stimme, die kaum von echten menschlichen Sprechern zu unterscheiden ist, inklusive Dialekten.\u003C/p>",{"id":1330,"block_functionalities_id":295,"sort":36,"functionalities_id":1683},{"id":1413,"status":21,"sort":70,"user_created":16,"date_created":1684,"user_updated":70,"date_updated":70,"show_category_icon":24,"translations":1685,"category":70},"2026-03-26T13:18:58.694Z",[1686],{"id":1413,"functionalities_id":1413,"languages_code":28,"name":1687,"content":1688,"footnote":70,"show_footnote_icon":24,"infobox_content":70,"image_alt":70,"show_footnote":24,"claim":70,"media_shadow":24,"media_aside":70,"aside_image_alt":70,"cta":70,"media":70},"\u003Cp>Wissensdatenbank\u003C/p>","\u003Cp>Verknüpfen Sie den KI Telefonassistenten mit Ihren individuellen Wissensinhalten, wie z. B. FAQs – per CSV-Datei oder dynamisch per URL.\u003C/p>",{"id":1340,"block_functionalities_id":295,"sort":62,"functionalities_id":1690},{"id":1421,"status":21,"sort":70,"user_created":16,"date_created":1691,"user_updated":16,"date_updated":1692,"show_category_icon":24,"translations":1693,"category":70},"2026-03-26T13:18:58.717Z","2026-04-08T13:06:54.938Z",[1694],{"id":1421,"functionalities_id":1421,"languages_code":28,"name":1695,"content":1696,"footnote":70,"show_footnote_icon":24,"infobox_content":70,"image_alt":70,"show_footnote":24,"claim":70,"media_shadow":24,"media_aside":70,"aside_image_alt":70,"cta":70,"media":70},"\u003Cp>Individuelles LLM\u003C/p>","\u003Cp>Verwenden Sie für den yuuassist KI Telefonassistenten per API Key Ihr individuelles Large Language Model, z. B. Gemini oder Claude.\u003C/p>",{"id":1350,"block_functionalities_id":295,"sort":65,"functionalities_id":1698},{"id":1435,"status":21,"sort":70,"user_created":16,"date_created":1699,"user_updated":70,"date_updated":70,"show_category_icon":25,"translations":1700,"category":70},"2026-03-26T13:18:58.758Z",[1701],{"id":1435,"functionalities_id":1435,"languages_code":28,"name":1702,"content":1703,"footnote":70,"show_footnote_icon":25,"infobox_content":70,"image_alt":70,"show_footnote":25,"claim":70,"media_shadow":24,"media_aside":70,"aside_image_alt":70,"cta":70,"media":70},"\u003Cp>AI Vorqualifizierung\u003C/p>","\u003Cp>In Verbindung mit der \u003Ca href=\"/call-center-software\">yuucontact Callcenter Software\u003C/a> sammelt der KI Telefonassistent beim Anruf automatisch definierte Anrufer-Infos und übergibt sie bei einer Weiterleitung direkt ans Agentboard.\u003C/p>",{"id":1517,"block_functionalities_id":295,"sort":103,"functionalities_id":1705},{"id":1428,"status":21,"sort":70,"user_created":16,"date_created":1706,"user_updated":70,"date_updated":70,"show_category_icon":25,"translations":1707,"category":70},"2026-03-26T13:18:58.782Z",[1708],{"id":1428,"functionalities_id":1428,"languages_code":28,"name":1709,"content":1710,"footnote":70,"show_footnote_icon":25,"infobox_content":70,"image_alt":70,"show_footnote":25,"claim":70,"media_shadow":24,"media_aside":70,"aside_image_alt":70,"cta":70,"media":70},"\u003Cp>Livecenter\u003C/p>","\u003Cp>Analysieren Sie Gespräche in Echtzeit in einem übersichtlichen Dashboard. Sie erhalten einen Überblick über alle wichtigen KPIs, wie die durchschnittliche Dauer, Zufriedenheit, Erfolgsquote u.v.m.\u003C/p>",{"id":1525,"block_functionalities_id":295,"sort":110,"functionalities_id":1712},{"id":1582,"status":21,"sort":70,"user_created":16,"date_created":1713,"user_updated":70,"date_updated":70,"show_category_icon":25,"translations":1714,"category":70},"2026-03-26T13:18:58.805Z",[1715],{"id":1582,"functionalities_id":1582,"languages_code":28,"name":1716,"content":1717,"footnote":70,"show_footnote_icon":25,"infobox_content":70,"image_alt":70,"show_footnote":25,"claim":70,"media_shadow":24,"media_aside":70,"aside_image_alt":70,"cta":70,"media":70},"\u003Cp>Erweiterte Analyse\u003C/p>","\u003Cp>Nutzen Sie das Statistik-Modul von yuuassist, um Kundenzufriedenheit, Gesprächsverläufe und Erfolgskennzahlen mittels Sentimentanalyse noch genauer zu analysieren. Auch eine tiefgehende inhaltliche Analyse ist möglich.\u003C/p>",{"id":1719,"sort":83,"user_created":16,"date_created":1720,"user_updated":16,"date_updated":1721,"pages_id":1064,"collection":1228,"hide_block":24,"color_schema":1229,"hash":70,"item":1722},"91555bc0-6b80-4001-a38e-88fd3330ca74","2026-03-26T13:18:59.025Z","2026-04-08T13:06:55.090Z",{"id":1158,"sort":70,"is_sticky":24,"translations":1723,"buttons":1727,"subblocks":1728,"category":70},[1724],{"id":865,"block_two_columns_id":1158,"languages_code":28,"headline":1725,"content":1726},"\u003Ch2>Mit uns sind Ihre Daten sicher\u003C/h2>","\u003Cp>Darauf können Sie sich verlassen: Die Sicherheit Ihres KI Telefonassistenten und die Vertraulichkeit Ihrer Daten haben für uns als Telekommunikationsanbieter höchste Priorität!\u003C/p>",[],[1729],{"id":1730,"block_two_columns_id":1158,"collection":1388,"is_boxed":24,"sort":481,"hash":70,"item":1731},195,{"id":550,"display_as_numbered_list":24,"boxed_one_column":24,"items":1732,"translations":1757},[1733,1739,1745,1751],{"subblock_cards_items_id":1734},{"id":1413,"headline_type":1394,"sort":70,"translations":1735},[1736],{"id":1582,"subblock_cards_items_id":1413,"languages_code":28,"content":1737,"headline":1738},"\u003Cp>Ihre Daten werden ausschließlich in Hochsicherheitsrechenzentren innerhalb der EU gespeichert und verarbeitet.\u003C/p>","\u003Cp>DSGVO-konform\u003C/p>",{"subblock_cards_items_id":1740},{"id":1421,"headline_type":1394,"sort":70,"translations":1741},[1742],{"id":1591,"subblock_cards_items_id":1421,"languages_code":28,"content":1743,"headline":1744},"\u003Cp>Unser KI Telefonassistent wird in einem ISO 27001-zertifiziertem Rechenzentrum in Deutschland gehostet.\u003C/p>","\u003Cp>ISO 27001\u003C/p>",{"subblock_cards_items_id":1746},{"id":1435,"headline_type":1394,"sort":70,"translations":1747},[1748],{"id":1600,"subblock_cards_items_id":1435,"languages_code":28,"content":1749,"headline":1750},"\u003Cp>Auch bei der Integration von Drittanbieter-Diensten, wie z.B. Azure OpenAI, werden Daten ausnahmslos auf EU-Servern verarbeitet und nicht an die Drittanbieter übermittelt.\u003C/p>","\u003Cp>EU-Server\u003C/p>",{"subblock_cards_items_id":1752},{"id":1428,"headline_type":1394,"sort":70,"translations":1753},[1754],{"id":1623,"subblock_cards_items_id":1428,"languages_code":28,"content":1755,"headline":1756},"\u003Cp>Die während der Nutzung des KI Telefonassistenten generierten Daten werden nicht als Trainingsdaten für das Large Language Model verwendet.\u003C/p>","\u003Cp>Keine Trainingsdaten\u003C/p>",[],{"id":1759,"sort":178,"user_created":16,"date_created":1760,"user_updated":16,"date_updated":1761,"pages_id":1064,"collection":1762,"hide_block":24,"color_schema":1229,"hash":70,"item":1763},"fd2ec0a5-9488-433e-9918-8c76e7cb3843","2026-04-07T12:05:13.089Z","2026-04-08T13:06:55.100Z","block_qa",{"id":1764,"sort":70,"use_category_color":25,"translations":1765,"answers":1785,"button":70,"category":1815},32,[1766],{"id":1764,"block_qa_id":1764,"languages_code":28,"content":1767,"image_alt":1768,"question_content":1769,"face":1770,"media":1772},"\u003Cp> \u003C/p>\n\u003Cp> \u003C/p>","Markus Buchner aus dem yuutel Team","\u003Cp>Warum ein KI Telefonassistent von yuutel?\u003C/p>",{"id":13,"mood":1771},"worried",{"id":1773,"storage":1271,"filename_disk":1774,"filename_download":1775,"title":1776,"type":1275,"folder":1777,"uploaded_by":16,"created_on":1778,"modified_by":16,"modified_on":1779,"charset":70,"filesize":1780,"width":1781,"height":1782,"duration":70,"embed":70,"description":70,"location":70,"tags":70,"metadata":1783,"focal_point_x":70,"focal_point_y":70,"tus_id":70,"tus_data":70,"uploaded_on":1784},"26065434-e95c-47d8-ad17-21fb2ca6f89c","26065434-e95c-47d8-ad17-21fb2ca6f89c.webp","markus-buchner_QA_yuutel.webp","Markus Buchner Q&A","98145785-26c6-4d40-8707-a371530a52dd","2025-11-24T13:58:53.504Z","2025-11-24T13:59:05.873Z","118820",1150,2000,{},"2025-11-24T13:58:53.597Z",[1786,1794],{"id":1007,"block_qa_id":1764,"sort":13,"subblock_qa_answer_id":1787},{"id":1788,"sort":70,"translations":1789,"boxes":1793,"button":70,"contact":70},113,[1790],{"id":1791,"subblock_qa_answer_id":1788,"languages_code":28,"content":1792},92,"\u003Cp>Der Kostendruck in Unternehmen ist erheblich – gleichzeitig steigen die Ansprüche von Kunden und Partnern an Service, Erreichbarkeit und Verfügbarkeit. KI-basierte Voice-Assistenten können hier unterstützen, indem sie wiederkehrende Aufgaben qualitativ hochwertig und kosteneffizient übernehmen.\u003C/p>",[],{"id":1795,"block_qa_id":1764,"sort":31,"subblock_qa_answer_id":1796},117,{"id":1797,"sort":70,"translations":1798,"boxes":1802,"button":70,"contact":1803},114,[1799],{"id":1800,"subblock_qa_answer_id":1797,"languages_code":28,"content":1801},93,"\u003Cp>Erfolgreiche KI-Lösungen fallen jedoch nicht vom Himmel – auch wenn das medial oft so dargestellt wird. Nur durch eine partnerschaftliche Umsetzung lässt sich ein Telefonassistent entwickeln, der wirklich zu Ihrem Unternehmen passt und die gewünschten Vorteile bringt.\u003C/p>",[],{"date_created":1804,"date_updated":1805,"id":1806,"image":1807,"name":1808,"social_media":1809,"sort":70,"status":21,"user_created":16,"user_updated":45,"phone":70,"mail":70,"translations":1812},"2025-07-31T12:21:17.245Z","2025-09-30T13:58:45.347Z","6d39c5d3-0fe5-4aeb-8f3e-582f0dac7656","95ac3fd9-f36a-4e30-b40b-6a157f2fe868","Markus Buchner",[1810],{"service":968,"url":1811},"https://www.linkedin.com/in/markusbuchner/",[1813],{"id":103,"team_id":1806,"languages_code":28,"job_title":1814,"bio":70},"Geschäftsführer",{"color":372,"id":373,"sort":70,"color_dark":374,"color_light":375,"color_lighter":375,"color_lightest":375,"translations":1816},[1817],{"id":378,"categories_id":373,"languages_code":28,"title":379},{"id":1819,"sort":209,"user_created":16,"date_created":1820,"user_updated":16,"date_updated":1821,"pages_id":1064,"collection":1822,"hide_block":24,"color_schema":1071,"hash":70,"item":1823},"e24aa2e7-dd6e-4833-b229-f1ab724b963d","2026-03-26T13:18:59.151Z","2026-04-07T12:05:13.214Z","block_cards",{"id":122,"sort":70,"translations":1824,"items":1827,"button":70},[1825],{"id":122,"block_cards_id":122,"languages_code":28,"headline":1826,"has_extended_columns":25},"\u003Ch2>Darum setzen Unternehmen wie REWE, American Express oder HolidayCheck oder auf Telefonie-Lösungen von yuutel:\u003C/h2>",[1828,1834,1840],{"id":493,"block_cards_id":122,"sort":13,"block_cards_items_id":1829},{"id":668,"translations":1830},[1831],{"id":488,"block_cards_items_id":668,"languages_code":28,"content":1832,"has_footnote":25,"footnote":1833},"\u003Cp>Bei yuutel gibt es keine Vertragsbindung. Sie können monatlich kündigen. Denn wir möchten unsere Kunden durch Zufriedenheit, nicht durch Verträge binden. Ohne versteckte Kosten und Gebühren.\u003C/p>","\u003Cp>\u003Cstrong>Keine Vertragsbindung\u003C/strong>\u003C/p>",{"id":604,"block_cards_id":122,"sort":31,"block_cards_items_id":1835},{"id":488,"translations":1836},[1837],{"id":493,"block_cards_items_id":488,"languages_code":28,"content":1838,"has_footnote":25,"footnote":1839},"\u003Cp>Bei uns erhalten Sie nicht einfach nur SaaS. Wir entwickeln Ihren KI Telefonassistenten gemeinsam mit Ihnen und begleiten Sie von der Konzeption bis zum laufenden Betrieb.\u003C/p>","\u003Cp>\u003Cstrong>Projektpartner an Ihrer Seite\u003C/strong>\u003C/p>",{"id":365,"block_cards_id":122,"sort":43,"block_cards_items_id":1841},{"id":493,"translations":1842},[1843],{"id":604,"block_cards_items_id":493,"languages_code":28,"content":1844,"has_footnote":25,"footnote":1845},"\u003Cp>Bei uns erhalten Sie kompetente, persönliche Betreuung – im Störfall auch 24/7. Unsere Kunden bewerten diesen Service mit \u003Ca href=\"/blog/kundenzufriedenheit-bei-yuutel\">Schulnote 1\u003C/a>.\u003C/p>","\u003Cp>\u003Cstrong>Persönlicher 24/7 Support\u003C/strong>\u003C/p>",{"id":1847,"sort":212,"user_created":16,"date_created":1848,"user_updated":16,"date_updated":1849,"pages_id":1064,"collection":1850,"hide_block":24,"color_schema":1229,"hash":70,"item":1851},"998bd618-e028-4b8e-8a4c-a2029ddbb1e8","2026-03-26T13:21:05.308Z","2026-04-08T08:32:30.755Z","block_faqs",{"id":1852,"faqs":1853,"translations":1966,"button":70},"5c8a885d-3491-4ae0-832c-3dc9ec10f8a5",[1854,1861,1868,1875,1882,1889,1896,1903,1910,1917,1924,1931,1938,1945,1952,1959],{"block_faqs_items_id":1855},{"id":1856,"translations":1857,"hash":70},172,[1858],{"id":1344,"block_faqs_items_id":1856,"languages_code":28,"title":1859,"answer":1860},"\u003Ch3>Was ist der yuuassist KI Telefonassistent und wie funktioniert er? \u003C/h3>","\u003Cp>Der yuuassist KI Telefonassistent ist ein Voice Agent, der Anrufe automatisch entgegennimmt. Die Anliegen der Anrufenden versteht und beantwortet er entweder direkt oder leitet an passende und verfügbare Ansprechpartner, wenn es menschliche Unterstützung braucht. \u003C/p>\n\u003Cp>So läuft es im Hintergrund ab: Die gesprochene Sprache wird per \u003Cstrong>Spracherkennung (Speech-to-Text)\u003C/strong> in Text umgewandelt. Danach wird das Anliegen im \u003Cstrong>KI-Sprachmodell (Large Language Model)\u003C/strong> verarbeitet, bei Bedarf mit Zugriff auf Ihre Wissensdatenbank oder angebundene Drittsysteme (z. B. CRM).  Die Antwort wird anschließend per \u003Cstrong>Sprachsynthese (Text-to-Speech)\u003C/strong> wieder als Stimme ausgegeben. \u003C/p>",{"block_faqs_items_id":1862},{"id":1863,"translations":1864,"hash":70},173,[1865],{"id":1238,"block_faqs_items_id":1863,"languages_code":28,"title":1866,"answer":1867},"\u003Ch3>Welche Vorteile bietet der yuuassist KI Telefonassistent? \u003C/h3>","\u003Cp>Der \u003Cstrong>yuuassist KI Telefonassistent\u003C/strong> entlastet Ihr Team bei wiederkehrenden Anrufen, Standardfragen und einfachen Serviceprozessen. So bleibt mehr Zeit für komplexe Anliegen und persönliche Beratung.\u003C/p>\n\u003Cp>\u003Cstrong>Die wichtigsten Vorteile im Überblick:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Weniger verpasste Anrufe:\u003C/strong> yuuassist nimmt Anrufe zuverlässig entgegen, auch außerhalb der Geschäftszeiten.\u003C/li>\n\u003Cli>\u003Cstrong>Schnellere Bearbeitung von Standardfällen:\u003C/strong> häufige Fragen (FAQs) werden direkt im Gespräch beantwortet.\u003C/li>\n\u003Cli>\u003Cstrong>Automatisierte Terminprozesse:\u003C/strong> Termine können gebucht, verschoben oder storniert werden.\u003C/li>\n\u003Cli>\u003Cstrong>Vorqualifizierung statt Nachfragen:\u003C/strong> yuuassist kann Informationen wie Name oder Kundennummer abfragen und mitgeben.\u003C/li>\n\u003Cli>\u003Cstrong>Gezielte Weiterleitung:\u003C/strong> komplexe Anliegen werden an die passende Stelle oder an Mitarbeitende übergeben.\u003C/li>\n\u003Cli>\u003Cstrong>Bessere Dokumentation: \u003C/strong>auf Wunsch erhalten Sie Transkript und Zusammenfassung nach dem Gespräch.\u003C/li>\n\u003Cli>\u003Cstrong>Erweiterte Analysen: \u003C/strong>Gesprächsdaten und Kennzahlen helfen, Dialoge und Prozesse kontinuierlich zu optimieren.\u003C/li>\n\u003C/ul>\n\u003Cp>Kurz gesagt: Mit yuuassist bekommen Anrufer ein natürliches Gespräch, während der KI Telefonassistent im Hintergrund für Struktur, Tempo und Entlastung sorgt.\u003C/p>",{"block_faqs_items_id":1869},{"id":1870,"translations":1871,"hash":70},174,[1872],{"id":1387,"block_faqs_items_id":1870,"languages_code":28,"title":1873,"answer":1874},"\u003Ch3>Wofür kann ich yuuassist einsetzen?\u003C/h3>","\u003Cp>Der yuuassist KI Telefonassistent eignet sich besonders für \u003Cstrong>wiederkehrende und gut strukturierbare Telefonprozesse\u003C/strong>. Er übernimmt typische Anfragen automatisiert, beantwortet Fragen direkt im Gespräch und leitet komplexe Fälle an die richtige Stelle weiter.\u003C/p>\n\u003Cp>\u003Cstrong>Typische Einsatzbereiche von yuuassist:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>FAQ & Standardfragen:\u003C/strong> z. B. Öffnungszeiten, Preise, Abläufe und häufige Kundenfragen direkt am Telefon beantworten.\u003C/li>\n\u003Cli>\u003Cstrong>Anliegenerkennung & Weiterleitung (KI-basierte IVR):\u003C/strong> Anrufgrund erkennen und ohne Tastendrücken an die passende Abteilung oder Person weiterleiten.\u003C/li>\n\u003Cli>\u003Cstrong>Support entlasten:\u003C/strong> einfache Anliegen automatisieren, komplexe Fälle sauber übergeben, optional mit Ticket-Erstellung über Jira, CRM & Co.\u003C/li>\n\u003Cli>\u003Cstrong>24/7 Telefonzentrale:\u003C/strong> Anrufe rund um die Uhr annehmen, Kundendaten und Rückrufwünsche erfassen sowie Transkript/Zusammenfassung per E-Mail senden.\u003C/li>\n\u003Cli>\u003Cstrong>Terminvereinbarung:\u003C/strong> Termine buchen, verschieben oder stornieren, inklusive Kalender- und Termin-Integrationen.\u003C/li>\n\u003Cli>\u003Cstrong>Reklamationen & Beschwerdemanagement:\u003C/strong> Reklamationen aufnehmen und weiterleiten sowie Garantie- oder Reparaturstatus abfragen.\u003C/li>\n\u003C/ul>",{"block_faqs_items_id":1876},{"id":1877,"translations":1878,"hash":70},175,[1879],{"id":1513,"block_faqs_items_id":1877,"languages_code":28,"title":1880,"answer":1881},"\u003Ch3>Kann ich Tonalität, Begrüßung und Verhalten des KI Telefonassistenten anpassen? \u003C/h3>","\u003Cp>Ja. Beim yuuassist KI Telefonassistenten können Sie die Kommunikation so einstellen, dass sie zu Ihrem Unternehmen passt. Sie definieren Rolle, Begrüßung, Tonalität und Sprechstil und geben dem Assistenten Aufgaben, Ziele und relevante Hintergrundinformationen.\u003C/p>\n\u003Cp>Das lässt sich individuell festlegen:\u003C/p>\n\u003Cp>Begrüßung und Gesprächseinstieg (z. B. Service- oder Sales-Ansprache)\u003Cbr>Tonalität und Auftreten (z. B. höflich, klar, locker oder besonders formal)\u003Cbr>Aufgaben und Ziele des KI Telefonassistenten (z. B. Terminbuchung, FAQ, Vorqualifizierung)\u003Cbr>Gesprächsregeln wie Rückfragen, Pausenverhalten und Abschlussformulierung\u003Cbr>Übergaben und Weiterleitungen: wann an Mitarbeitende oder andere AI Agents übergeben wird\u003Cbr>Abbruch-/Fallback-Regeln: was passiert, wenn keine Antwort kommt oder etwas unklar ist\u003C/p>\n\u003Cp>So verhält sich yuuassist nicht „von der Stange“, sondern wie ein Telefonassistent, der zu Ihren Abläufen und Ihrer Marke passt.\u003C/p>",{"block_faqs_items_id":1883},{"id":1884,"translations":1885,"hash":70},176,[1886],{"id":1521,"block_faqs_items_id":1884,"languages_code":28,"title":1887,"answer":1888},"\u003Ch3>Woher bekommt yuuassist seine Antworten? \u003C/h3>","\u003Cp>Der yuuassist KI Telefonassistent nutzt Ihre Vorgaben (Prompt) und die Informationsquellen, die Sie anbinden. Dadurch basieren Antworten nicht auf „allgemeinem Wissen“, sondern auf Ihren eigenen Daten und Prozessen.\u003C/p>\n\u003Cp>Typische Quellen für Antworten:\u003C/p>\n\u003Cp>Prompt & Rollenbeschreibung: Sie definieren, wie yuuassist auftreten soll und welche Aufgaben er hat.\u003Cbr>FAQs & Wissensdatenbanken: yuuassist beantwortet Fragen direkt aus Ihren Inhalten, zum Beispiel zu Öffnungszeiten, Produkten oder Abläufen.\u003Cbr>Interne Systeme über Schnittstellen/Webhooks: Für konkrete Fälle kann yuuassist Daten aus CRM, Ticketing oder Termin-Tools abrufen oder übergeben und die Antwort auf Basis dieser Informationen formulieren.\u003C/p>\n\u003Cp>So kann yuuassist sowohl allgemeine Standardfragen beantworten als auch fallbezogene Auskünfte geben, wenn die passenden Daten angebunden sind.\u003C/p>",{"block_faqs_items_id":1890},{"id":1891,"translations":1892,"hash":70},177,[1893],{"id":1529,"block_faqs_items_id":1891,"languages_code":28,"title":1894,"answer":1895},"\u003Ch3>Kann yuuassist auch an Mitarbeitende übergeben? \u003C/h3>","\u003Cp>\u003Cstrong>Ja.\u003C/strong> Der yuuassist KI Telefonassistent kann Anrufe in Echtzeit an Mitarbeitende übergeben, wenn menschliche Unterstützung sinnvoll ist. Dabei lässt sich genau festlegen, wann eine Übergabe passieren soll, zum Beispiel bei komplexen Anliegen, bestimmten Themen oder auf Wunsch des Anrufers.\u003C/p>\n\u003Cp>\u003Cstrong>So funktioniert die Übergabe:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Regeln definieren:\u003C/strong> Sie bestimmen, in welchen Situationen yuuassist an einen passenden Ansprechpartner weiterleitet.\u003C/li>\n\u003Cli>\u003Cstrong>Infos mitgeben:\u003C/strong> Bei der Übergabe kann yuuassist bereits erfasste Angaben wie Anliegen, Name oder Kundennummer übermitteln.\u003C/li>\n\u003Cli>\u003Cstrong>Schneller starten:\u003C/strong> Ihr Team sieht die wichtigsten Informationen sofort und muss nichts doppelt abfragen.\u003C/li>\n\u003C/ul>\n\u003Cp>So bleibt das Gespräch für den Anrufer flüssig und für Ihr Team effizient.\u003C/p>",{"block_faqs_items_id":1897},{"id":1898,"translations":1899,"hash":70},178,[1900],{"id":1537,"block_faqs_items_id":1898,"languages_code":28,"title":1901,"answer":1902},"\u003Ch3>Welche Integrationen sind möglich? \u003C/h3>","\u003Cp>Der yuuassist KI Telefonassistent wird besonders effektiv, wenn er an Ihre internen Systeme und Wissensquellen angebunden ist. Über Schnittstellen kann yuuassist Informationen abrufen oder übergeben, auch in Echtzeit, und so Ihre Prozesse im Gespräch aktiv unterstützen.\u003C/p>\n\u003Cp>Typische Integrationen mit yuuassist:\u003C/p>\n\u003Cp>Wissensdatenbank (AI Suche): Antworten direkt aus Ihren Inhalten, z. B. per CSV-Upload oder über eine URL zu einer online verfügbaren Datei.\u003Cbr>Webhooks: Echtzeit-Datenaustausch mit Drittsystemen, damit yuuassist Daten prüfen und Aktionen auslösen kann.\u003Cbr>REST API: Strukturierte System-Integrationen, inklusive Agent-Verwaltung, Abruf von Gesprächsdaten und Automatisierungen wie E-Mail-Versand nach dem Gespräch.\u003Cbr>samedi Onlinekalender: Freie Termine abfragen und direkt buchen, automatisch und rund um die Uhr.\u003C/p>\n\u003Cp>So lässt sich yuuassist flexibel in bestehende Abläufe integrieren, von einfachen Datenabfragen bis zu vollständig automatisierten Prozessen.\u003C/p>",{"block_faqs_items_id":1904},{"id":1905,"translations":1906,"hash":70},179,[1907],{"id":1545,"block_faqs_items_id":1905,"languages_code":28,"title":1908,"answer":1909},"\u003Ch3>Was ist der Unterschied zwischen KI Telefonassistenten und einem KI Chatbot? \u003C/h3>","\u003Cp>\u003Cstrong>KI Telefonassistenten und KI Chatbots\u003C/strong> basieren beide auf künstlicher Intelligenz, unterscheiden sich aber in ihrem Einsatzbereich. \u003C/p>\n\u003Cp>Ein \u003Cstrong>Chatbot\u003C/strong> übernimmt den Erstkontakt rund um die Uhr und entlastet Ihr Service-Team bei wiederkehrenden Fragen. Er antwortet \u003Cstrong>schriftlich\u003C/strong>, zum Beispiel auf der Unternehmens-Website, in einer App oder im Messenger. \u003C/p>\n\u003Cp>Ein \u003Cstrong>KI Telefonassistent\u003C/strong> bzw. \u003Cstrong>AI Voice Agent \u003C/strong>führt dagegen \u003Cstrong>echte Telefonate in Echtzeit\u003C/strong>. Er verarbeitet gesprochene Sprache, Pausen, Zwischenfragen sowie Dialekte oder Hintergrundgeräusche und trifft eigenständige Entscheidungen innerhalb definierter Regeln. Wenn nötig, übergibt er das Gespräch sauber an Mitarbeitende oder an angebundene Systeme.\u003C/p>",{"block_faqs_items_id":1911},{"id":1912,"translations":1913,"hash":70},180,[1914],{"id":1553,"block_faqs_items_id":1912,"languages_code":28,"title":1915,"answer":1916},"\u003Ch3>Brauche ich Programmierkenntnisse oder Prompting-Erfahrung? \u003C/h3>","\u003Cp>\u003Cstrong>Nein.\u003C/strong> Sie brauchen weder Programmierkenntnisse noch Prompting-Erfahrung. Wir begleiten Sie bei Konzeption und Umsetzung, definieren gemeinsam Rolle, Tonalität, Gesprächsabläufe und Datenquellen und richten yuuassist so ein, dass Sie schnell mit einem sauberen ersten Use Case starten können.\u003C/p>",{"block_faqs_items_id":1918},{"id":1919,"translations":1920,"hash":70},181,[1921],{"id":1730,"block_faqs_items_id":1919,"languages_code":28,"title":1922,"answer":1923},"\u003Ch3>Was sehe ich im Livecenter von yuuassist? \u003C/h3>","\u003Cp>Im \u003Cstrong>Livecenter von yuuassist\u003C/strong> erhalten Sie einen zentralen Überblick über Ihre Telefonprozesse. Sie sehen laufende Gespräche in Echtzeit und können auch abgeschlossene Gespräche später nachvollziehen.\u003C/p>\n\u003Cp>\u003Cstrong>Im Livecenter können Sie unter anderem:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Live-Status laufender Gespräche\u003C/strong> einsehen\u003C/li>\n\u003Cli>\u003Cstrong>Gesprächsqualität und Nutzerverhalten\u003C/strong> auswerten\u003C/li>\n\u003Cli>\u003Cstrong>Kennzahlen (KPIs)\u003C/strong> wie die durchschnittliche Zufriedenheit verfolgen\u003C/li>\n\u003Cli>\u003Cstrong>eigene Analysemetriken\u003C/strong> definieren, die für Ihr Team relevant sind\u003C/li>\n\u003C/ul>\n\u003Cp>So erkennen Sie schnell, welche Dialoge oder Inhalte optimiert werden sollten, und leiten konkrete Maßnahmen zur Verbesserung Ihres KI Telefonassistenten ab.\u003C/p>",{"block_faqs_items_id":1925},{"id":1306,"translations":1926,"hash":70},[1927],{"id":1928,"block_faqs_items_id":1306,"languages_code":28,"title":1929,"answer":1930},196,"\u003Ch3>Was ist die AI-Vorqualifizierung mit yuucontact? \u003C/h3>","\u003Cp>In Kombination mit der \u003Ca href=\"/call-center-software\">yuucontact Callcenter Software\u003C/a> erfasst der yuuassist KI Telefonassistent bereits zu Beginn des Gesprächs automatisch wichtige Anruferdaten, die direkt für Ihr Team bereitgestellt werden.\u003C/p>\n\u003Cp>\u003Cstrong>So funktioniert die AI-Vorqualifizierung:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>yuuassist fragt zu Gesprächsbeginn definierte Infos ab, z. B. \u003Cstrong>Anliegen, Name oder Kundennummer\u003C/strong>.\u003C/li>\n\u003Cli>Wird der Anruf an Mitarbeitende übergeben, werden diese Infos automatisch ans \u003Cstrong>Agentboard \u003C/strong>übermittelt.\u003C/li>\n\u003Cli>Ihr Team sieht die \u003Cstrong>Daten beim Abheben sofort\u003C/strong> und muss nichts doppelt abfragen.\u003C/li>\n\u003C/ul>\n\u003Cp>Das sorgt für schnellere Bearbeitung, einen reibungsloseren Ablauf und ein besseres Anruferlebnis.\u003C/p>",{"block_faqs_items_id":1932},{"id":1316,"translations":1933,"hash":70},[1934],{"id":1935,"block_faqs_items_id":1316,"languages_code":28,"title":1936,"answer":1937},197,"\u003Ch3>Was passiert, wenn yuuassist etwas nicht versteht? \u003C/h3>","\u003Cp>Wenn der yuuassist KI Telefonassistent etwas nicht eindeutig versteht, fragt er gezielt nach, statt zu raten. Das ist zum Beispiel bei undeutlicher Aussprache, Hintergrundgeräuschen oder fehlenden Angaben der Fall.\u003C/p>\n\u003Cp>So reagiert yuuassist bei Unklarheiten:\u003C/p>\n\u003Cp>Rückfragen stellen, um die Information zu präzisieren\u003Cbr>Alternative Wege anbieten, z. B. Rückruf oder E-Mail, wenn sinnvoll\u003Cbr>Fallback/Übergabe auslösen, wenn das Anliegen weiterhin unklar bleibt, und den Anruf an Mitarbeitende oder die passende Stelle weiterleiten\u003C/p>\n\u003Cp>So bleibt der Service zuverlässig und der Anrufer kommt trotzdem zum Ziel.\u003C/p>",{"block_faqs_items_id":1939},{"id":1325,"translations":1940,"hash":70},[1941],{"id":1942,"block_faqs_items_id":1325,"languages_code":28,"title":1943,"answer":1944},198,"\u003Ch3>Werden meine Daten DSGVO-konform gespeichert? \u003C/h3>","\u003Cp>\u003Cstrong>Ja\u003C/strong>. yuuassist ist für einen \u003Cstrong>DSGVO-konformen Betrieb\u003C/strong> ausgelegt. Ihre Daten werden ausschließlich in \u003Cstrong>Hochsicherheitsrechenzentren innerhalb der EU\u003C/strong>, konkret in Deutschland, verarbeitet und verschlüsselt gespeichert. Alle Daten werden \u003Cstrong>standardmäßig drei Monate\u003C/strong> aufbewahrt.\u003C/p>",{"block_faqs_items_id":1946},{"id":1334,"translations":1947,"hash":70},[1948],{"id":1949,"block_faqs_items_id":1334,"languages_code":28,"title":1950,"answer":1951},199,"\u003Ch3>Welche Sprachen unterstützt der yuuassist KI Telefonassistent? \u003C/h3>","\u003Cp>Der yuuassist KI Telefonassistent unterstützt derzeit \u003Cstrong>ausschließlich Deutsch\u003C/strong>.\u003C/p>",{"block_faqs_items_id":1953},{"id":1344,"translations":1954,"hash":70},[1955],{"id":1956,"block_faqs_items_id":1344,"languages_code":28,"title":1957,"answer":1958},200,"\u003Ch3>Bekomme ich bei yuutel auch Telefonnummern? \u003C/h3>","\u003Cp>\u003Cstrong>Ja\u003C/strong>. yuutel ist Telekom-Netzbetreiber und bietet Telefonnummern für Unternehmen an. Dazu zählen \u003Ca href=\"/virtuelle-telefonnummer\">Festnetznummern mit Ortsvorwahl\u003C/a> (z. B. 01 Wien, 0316 Graz), ortsunabhängige Nummern (z. B. 0720 AT, 032 DE) sowie nationale und internationale \u003Ca href=\"/0800-nummern\">0800-Nummern\u003C/a> (Free Call), 0810/0820 (Shared Cost) und 05-Nummern für private Netze innerhalb Österreichs.\u003Cbr>\u003Cbr>Wir beraten Sie gerne zu einer Komplett-Lösung aus einer Hand!\u003Cbr>\u003Cbr>\u003C/p>\n\u003Cp>\u003Cstrong>Linktipps:\u003C/strong>\u003C/p>\n\u003Cp> \u003C/p>\n\u003Cul>\n\u003Cli>Lösungen: \u003Ca href=\"/telefonnummer-unternehmen\">Telefonnummern für Unternehmen von yuutel\u003C/a> \u003C/li>\n\u003Cli>Wissen: \u003Ca href=\"/wissen/alles-ueber-servicerufnummern\">Alles über Servicenummern – Arten, Vorteile & Funktionen\u003C/a> \u003C/li>\n\u003C/ul>",{"block_faqs_items_id":1960},{"id":1238,"translations":1961,"hash":70},[1962],{"id":1963,"block_faqs_items_id":1238,"languages_code":28,"title":1964,"answer":1965},201,"\u003Ch3>Wie erhalte ich Unterstützung bei technischen Problemen? \u003C/h3>","\u003Cp>Unsere Expert:innen unterstützen Sie bei technischen Fragen und Störungen schnell und kompetent – alle Kontaktdaten finden Sie in unserem Kontaktformular.\u003C/p>\n\u003Cp>\u003Cspan class=\"TextRun SCXW106982260 BCX0\" lang=\"DE-DE\" xml:lang=\"DE-DE\" data-contrast=\"auto\">\u003Cspan class=\"NormalTextRun SCXW106982260 BCX0\">Im Notfall stehen wir Ihnen auch rund um die Uhr (24/7) zur Verfügung.\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW106982260 BCX0\" data-ccp-props=\"{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":240,"335559739":240,"335559740":279}\"> \u003C/span>\u003C/p>",[1967],{"id":338,"block_faqs_id":1852,"languages_code":28,"headline":1968},"\u003Ch2>Häufige Fragen zum yuuassist KI Telefonassistenten\u003C/h2>",{"id":1091,"sort":70,"translations":1970,"category":1972,"seo":1975,"subnavigation":70},[1971],{"id":1090,"type_page_id":1091,"languages_code":28,"slug":1092,"title":1093},{"color":372,"id":373,"sort":70,"color_dark":374,"color_light":375,"color_lighter":375,"color_lightest":375,"translations":1973},[1974],{"id":378,"categories_id":373,"languages_code":28,"title":379},{"id":1976,"no_follow":24,"no_index":24,"sitemap_change_frequency":1977,"sitemap_priority":1978,"og_image":1979,"translations":1980},"8bae2be5-38be-444f-b5d0-abfd05905bf8","hourly",0.5,"d693f7b0-bc89-4277-8470-938ec07e7721",[1981],{"id":1982,"seo_id":1976,"languages_code":28,"title":1983,"meta_description":1984,"canonical_url":70},137,"KI Telefonassistent mit professioneller Begleitung","Mit yuuassist bekommen Sie einen KI Telefonassistenten plus Projektpartner, der Sie begleitet. DSGVO-konform und sicher."]